Our Customers Are Our Biggest Fans
On this page was wanted to share what our customers think about their fans and shopping experience with the Palm Fan Store.
If you'd like to help this page grow, please send your experience to email@example.com and attach a photo of your fan installed and we'll post it to our website ASAP. Thank you in advance for sharing your shopping experience with us and our future customers.
Thank you so much for your help in selecting the right combination for my Twin Star ceiling fan. Your suggestions of the distressed walnut blades and the FL450 light kit really goes well in the decor. This fan has made this room perfect! Also, thanks for mentioning the remote control too. The electrician said it would have been impossible to run additional wiring for the light to be controlled separately from the wall and that the remote made his job easy.
Blue Ridge Mountains, NC
Here ia photo of my newly installed Twin Star II. It looks fantastic in my dining room and I can't wait to have guests over to see it. My dining room has an "Asian" theme and the fan fits in very nicely. Now I guess it's an "Asian / Tropical" theme.
Thank you so much for helping me over the phone with product information and shipping to Hawaii. I am absolutely delighted with the service I received from you and now with the actual product.
By the way, it took only about 2 hours for my handyman to install it (with the assistance of a helper.) We read and followed step by step installation instructions and all went very well.
Thanks again! Sincerely,
To: Palm Fan Store
We just finished remodeling our kitchen and dining room. We purchased Artistry 56" fan for our kitchen, beautiful !!! I want to thank the staff for helping with the color and design. Looking to purchase another fan in the future. Thank you so much !!!
John & Michelle A.
Just a note to say...
I have 10 ceiling fans in my home, both indoor and outdoor, all from your company. The attached photo is my personal favorite.
I phoned my order in because I had several questions before making the purchase. I spoke to two different salespeople, Jeff and Jordan, both of which answered all of my questions and helped me out with some light options I was having a little trouble with.
Later, I called back and spoke with another gentleman named Jay to get tracking information on the order. My call was a bit premature as I was anxious to get all of these beautiful ceiling fans in my possession. I was told I should receive the fans in a 1 to 2 week time period and here I was calling for tracking information 4 days after I made the purchase. Jay got me the tracking numbers and to my surprise, no sooner than I had hung up the phone FedEx was ringing my doorbell with the fans. I've dealt with companies in the past that promise a product in a short time and many times are late getting it to me. So your company's ability to get me 10 fans with and 6 fan lights, all shipped together with no mistakes, and all at least 3 days sooner than promised is enough in itself to make me a repeat customer in the future.
All of the fans have been installed now. I hear no noise from the fans and none of my fans wobble. The quality was just as promised and all of the fans are beautiful and completed the decor. My husband and I would like to thank all of you for the great fans and the excellent customer service.
This fan is absolutely beautiful and just what we wanted, PERFECT for any tropical decor. I am just so pleased! From the first phone call to order to the last, as far as 'service after the sale' I can't say enough about this company. Every single person I spoke to about every single issue was knowledgeable, kind, caring and went above and beyond to make things perfect and easy for me, even if it meant that they had to go the extra mile. They will have all of my fan business in the future. I already have my eye on a Palm Leaf pattern for our master bedroom.
I would recommend ordering fans from Palm Fan Store to anyone. The fans are top of the line brands, beautiful, and the prices are fantastic!
Thanks everyone for making this buying experience such a pleasure.
Ken & Lora B.